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Liberty Latin America

Salesforce Data Analyst

Panama City, Panamá Categoría: TECNOLOGÍA Subcategoría: IT
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NUESTRA CULTURA

Nuestro éxito depende de nuestra personas. Lo que nos conecta, nos une y nos hace ser “NOSOTROS” es la pasión y el orgullo que tenemos por crear momentos importantes para nuestros clientes. Es por ello que en cualquier lugar que se desees comenzar una carrera a Liberty Latin America, todos nos guiamos por una visión, filosofía y principios compartidos que nos permiten dar vida a nuestra cultura. Damos lo mejor y lo hacemos con espíritu.

  • Toma de riesgos Estamos facultados para asumir riesgos para nuestros clientes y entre nosotros. Cometer errores está bien.
  • Respetuoso Tratamos a otros como queremos ser tratados. Es agradable ser importante, pero es más importante ser amable.
  • Honesto Somos honestos con los demás pero, lo que es más importante, somos honestos con nosotros mismos.
  • Trabajador Trabajamos duro para nuestros clientes, colegas e inversores.
  • Disciplinado Somos consistentes y medimos nuestro rendimiento. Los compromisos son importantes para nosotros.

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Lo que me encanta de nuestra cultura son las oportunidades que creamos para que nuestros empleados desarrollen sus carreras con nosotros y la pasión que tenemos por el crecimiento. Me encanta ver a las personas estirarse y desafiarse a sí mismas, trabajando fuera de su zona de confort y floreciendo como resultado. Haciendo grandes cosas para su autodesarrollo, sus familias, nuestro negocio y nuestros clientes.

Kerry Scott, Chief People Officer

Descripción del trabajo

What’s The Role

TheSalesforce Data Analyst will work in conjunction with the core Salesforce sales, finance and development teams amongst othersin order to implement LLA strategy for CRM.

This role will require the candidate to handle large sets of data within multiple systems to develop custom reports and dashboards, as well as build and maintain key analytical models and presentations to share this information with business owners and executives. Our ideal candidate is skilled at and genuinely passionate about data analysis, has a deep hunger to understand the underlying drivers of our business, and isn’t satisfied until a project is seen through to meaningful impact. The Salesforce Data Analyst will insist in the design and implementation of data migrations, integrations and overall governance of data quality in the Salesforce platform.

What You´ll Do

  • Review business requirements and prepared data elements mapping.
  • Document business rules and implemented data transformations.
  • Generate data quality reports and resolved data quality issues.
  • Formulate procedures for migration of source data with Salesforce applications.
  • Design and develop Dashboards and Reports using Einstein Analytics
  • Administer data migration tasks utilizing Excel and API Dataloader
  • Conduct technical training sessions regarding CRM and Salesforce apps.
  • Participate in migration and integration of data sources to Salesforce/Vlocity apps from legacy Systems

Knowledge & Experience

  • Minimum 5 years experience using Salesforce.com orVlocity Platform and Einstein Analytics
  • Bachelors Degree in Computer Science or equivalent field
  • Experience working in the Telecommunications industry a plus
  • 2-3 yrs Experience in Salesforce (SFDC) CRM, Einstein Analytics
  • Provide recommendations for reporting improvements and build proof-of-concept processes utilizing best practices for SFDC and data management.
  • Document processes, use cases, best practices and requirements in a way that can be understood by technical and business stakeholders.
  • Ability to work with diverse data including relational business data, log data, etc.
  • Design, build and maintain dashboards in Salesforce Einstein Analytics and Tableau.
  • Develop and provide training on new and existing dashboards to various business units.
  • Analyze large volumes of data using various tools like Salesforce Einstein Analytics, Tableau, SQL, R, Python, etc.
  • Hands-on Salesforce.com knowledge of product and functionality is a plus
  • Familiarity with Telecommunications concepts a strong preference (RGUs, ARPU/APRC, MRR/MRS, NRR/NRS, Net Adds, Churn, etc.)
  • Familiarity with development methodologies (Agile, Scrum, etc) and tools like Jira
  • Drive and desire to learn and grow both technical and functional skill sets
  • Strong analytic and problem-solving skills.
  • Strong written and communication skills
  • Bilingual (English/Spanish)
  • Ability to work unsupervised with remote and local teams
  • Willingness to take on a variety of tasks

Skills & Abilities:

  • Strong observation abilities.
  • Sharp critical thinking skills.
  • Strong and effective communication skills (written and verbal), fluency in English
  • Self-Starter, ability to produce quality work with minimal supervision.
  • Ability to make decisions quickly with a practical approach and accountability.
  • Strong planning, organizational, and prioritization skills.
  • Possess excellent interpersonal skills and the ability to communicate effectively with customers, other team members, and leadership.
  • Ability to multi-task and make good judgments under stressful situations.
  • Analytical leader experienced in performance-based, action and results-oriented management, strong project manager and effective problem-solver.

Who We Are

We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands VTR, Flow, Liberty, Más Móvil, BTC, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region.


Why join us

Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.




Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws.

#LI-JG1

aplicando AQUÍ

Queremos que su proceso de solicitud de trabajo sea lo más simple y claro posible.
Esto es lo que puede esperar cuando presente la solicitud:

  • 1. Su solicitud inicial

    Una vez que haya encontrado una posición adecuada, siga las instrucciones en pantalla y envíe la información requerida.

  • 2. Nuestra primera revisión

    Uno de nuestros Consultores de Adquisición de Talentos revisará su solicitud y se comunicará con usted si creemos que es una buena opción.

  • 3. Su entrevista

    Programaremos un horario para reunirnos virtualmente o en persona. Dependiendo de la posición y del mercado, podremos tener más de una entrevista.

  • 4. Oferta de trabajo

    Si tiene éxito en el proceso de entrevista, nos pondremos en contacto para hacerte una oferta de empleo.

  • 5. Onboarding

    Si aceptas nuestra oferta, acordaremos una fecha para que se una al equipo, con una sesión de incorporación que se realizarán durante las primeras semanas en la empresa.

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